Privacy & Security

Beetlive Privacy Policy — Your information, our responsibility

When you open an account or use our services on Beetlive, certain information is collected. This privacy policy explains how that information is used, who it may be shared with, and how it is kept secure.

Last Updated: January 2026

How Beetlive protects your privacy?

Encrypted data storage

All your personal and financial data is protected with SSL/TLS encryption. No unauthorized access is possible.

Never Sold to Third Parties

Beetlive never sells your personal information to third parties for commercial purposes. Your data is used solely to improve our services.

You're in control

Beetlive members can view, update, or request deletion of their information at any time. Your data belongs to you.

Regular Security Audits

Beetlive's systems are regularly audited by independent security experts. Any vulnerabilities identified are addressed promptly.

Instant Alerts

If suspicious activity is detected on your account, you will be notified immediately and automated security measures will be triggered.

Transparent Data Policy

What information is collected, why it is collected, and how long it is kept — all of it is clearly set out in this privacy policy. Nothing is hidden.

1 What information do we collect?

Various types of information may be collected while you use Beetlive. This happens in two ways — either provided directly by the member, or collected automatically during use of the service.

Information provided directly by you:

  • Full name, date of birth, and national ID number (for KYC verification)
  • Mobile number and email address
  • Mobile banking or bank account details (for deposits and withdrawals)
  • Account password (stored in encrypted form)
  • Information provided when contacting support

Automatically collected information:

  • IP address and device information
  • Browser Type & Operating System
  • Site visit times, page views, and navigation patterns
  • Transaction history and gaming activity
  • Information collected from cookies and tracking technologies
Please note: Beetlive only collects information that is necessary to operate our services. We do not ask for unnecessary personal details.

2 How Is Your Collected Data Used?

Beetlive uses the information it collects for the following purposes:

Data Type Purpose of Use
Identity Information To complete account verification and KYC
Contact Information To send important notifications and provide support
Financial information To process deposits and withdrawals
Usage Data To improve service quality and deliver a personalized experience
IP and device information To prevent fraud and ensure security
Gaming history Responsible gaming monitoring and bonus distribution
Our commitment: Beetlive never transfers your information to third parties for advertising purposes.

3 How Long Is Your Data Retained?

Beetlive retains member information only for as long as necessary. Data is kept while an account remains active. After an account is closed, certain information may be retained for a defined period in accordance with regulatory requirements.

  • Active account data: retained for as long as the account remains open.
  • Transaction records: retained for up to 7 years as required by law.
  • KYC documents: 5 to 7 years, in accordance with regulatory requirements.
  • Support contact records: retained for up to 2 years.
  • Cookies and session data: 30 days to 1 year (depending on type).

Once the retention period expires, data is securely deleted or anonymized.

4 Data Sharing Policy

Beetlive does not sell your information. However, certain data may be shared in the limited circumstances outlined below:

  • Service Partners: With payment processors, KYC verification providers, and technology service providers — only the data necessary to deliver the service.
  • Legal obligations: Information may be disclosed in compliance with valid orders from courts or regulatory authorities.
  • Fraud prevention: If suspicious financial activity is detected, the relevant authorities may be notified.
  • Business Transfer: In the event of a merger or acquisition, the new operating party will be required to follow this policy.
Our guarantee: All partners contracted with Beetlive are required to uphold the same privacy standards. Protecting your information is our top priority.

5 Cookie Policy

The Beetlive website and app use cookies. Cookies are small data files stored in your browser that help improve your experience on the site.

Types of cookies we use:

  • Essential Cookies: Essential for maintaining your login session and the core operation of the service.
  • Performance Cookies: To understand which parts of the site are used most — fully anonymized data.
  • Functional Cookies: To remember your language preference, theme settings, and similar preferences.

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some features of the site from working correctly.

6 Your rights

As a Beetlive member, you have the following rights regarding your personal information:

Beetlive members' Data Rights

Right to Access Your Data

You can request to see what information Beetlive holds about you. Our support team will respond within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Accurate information is in the best interest of both you and us.

Right to Erasure

After closing your account, you may request deletion of your personal information. Data will not be retained beyond what is legally required.

Right to Restrict Processing

You may request that your data not be used for specific purposes. We will honor that request wherever possible.

Right to Data Portability

You can request a copy of the information we hold about you in a machine-readable format.

Right to object

You have the right to object to certain types of data processing — in particular, you can opt out of direct marketing communications at any time.

7 Protection of Minors

Beetlive strictly prohibits providing services to anyone under 18. We do not knowingly collect personal information from minors.

  • Age is verified at the point of registration. A national ID may be requested if there is any doubt.
  • If a parent discovers that their child has accidentally created an account, please contact support immediately.
  • If an account belonging to a minor is identified, it will be closed immediately and all associated data will be deleted.
For parents: Use parental control software to keep children safe online. beetlive is intended for adults only.

8 Privacy Policy Updates

Beetlive may update this privacy policy from time to time. Members will be notified of any significant changes via email or an on-site notification.

The "Last Updated" date at the top of this page is revised after every update. We recommend checking this page periodically to stay informed of the latest policy.

Important: Continued use of beetlive after any changes to this policy will be considered acceptance of the updated Privacy Policy.

9 Privacy Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact the Beetlive support team. Our dedicated privacy team is ready to assist with any matter.

  • Contact our support team via live chat — available 24/7.
  • Use the account settings page to submit any requests related to your information.
  • To request data deletion or a copy of your information, please submit a support ticket.
  • All requests are typically responded to within 30 days.
Our commitment: Beetlive takes your privacy seriously. Every decision we make puts our members' interests first.

Privacy Policy FAQ

No, beetlive never sells your personal data. Information is used solely to operate the service and may be shared on a limited basis with contracted service partners.

Beetlive uses industry-standard SSL/TLS encryption. All data is stored on secure servers and undergoes regular security audits. Maximum precautions are taken to prevent unauthorized access.

Once an account is closed, data is not kept beyond legal obligations. Transaction records may need to be retained for a set period in line with regulatory requirements. Contact support to request deletion of your information.

Disabling essential cookies may cause login sessions and certain core features to stop working. Turning off performance and functional cookies will only reduce personalized features slightly — standard services will continue to function.

Requests for a copy of your data are typically handled within 30 days. For more complex requests, it may take a little longer — you will be notified in advance if that is the case.

Your data is protected. Now, Enjoy Beetlive

Protecting your privacy is our responsibility. Register securely and start enjoying the best gaming experience in Bangladesh.

বাংলা