1 General Terms & Conditions
By using Beetlive's website and related services, you are automatically deemed to accept these terms and conditions. Please read the entire document carefully before accessing the site.
These terms and conditions serve as a legal agreement between Beetlive and its members. Under this agreement, you may use all Beetlive services, but only on the basis of compliance with the conditions stated herein.
Beetlive reserves the right to update these terms at any time. Changes will be announced on the site along with the latest update date. Continued use of the site after changes constitutes acceptance of the new terms.
Please note: Although this document is written in Bengali, Beetlive's primary legal document is in English. The English version prevails in case of interpretation.
2 Account & Registration
To open an account on Beetlive, you must meet the following requirements:
- You must be at least 18 years old.
- All information provided at registration must be true, complete, and your own.
- Each individual may register only one account. Creating multiple accounts is strictly prohibited.
- Accounts may only be used by the registered individual. Third-party access is not permitted.
- Beetlive may request identity verification (KYC) at any time, and members must provide the required documents.
If an account is opened using false or inaccurate information, Beetlive reserves the right to close it immediately and forfeit the balance.
Caution: Keep your account password and login details strictly confidential. Beetlive will not be liable if shared with others.
3 Deposit Policy
Keep the following in mind when depositing on Beetlive:
- Only deposit using mobile banking, e-wallets, or bank accounts registered in your own name.
- Deposits from third parties are not accepted.
- The minimum deposit amount is specified on the site and may change from time to time.
- A record of every transaction is maintained. If you encounter any issues, provide the transaction reference number to the support team.
- Deposits are usually credited to your account instantly. If delayed, wait 30 minutes and then contact support if the issue persists.
Tips: Use the correct account number and reference code when depositing. Beetlive is not responsible for delays caused by incorrect information.
4 Withdrawal Policy
Beetlive processes legitimate withdrawals with the highest priority. Our goal is to ensure your winnings are returned quickly and securely.
- Withdrawals are only processed to registered and verified mobile banking or bank accounts.
- Identity verification (KYC) must be completed before your first withdrawal.
- To withdraw winnings derived from a bonus, the applicable wagering requirements must be fulfilled.
- Withdrawals are typically processed within 15 minutes to 24 hours. VIP members receive priority.
- In cases of unusual or suspicious activity, Beetlive may temporarily suspend withdrawals pending investigation.
- Daily and monthly withdrawal limits are listed on the site. Higher limits apply for VIP members.
Important: Withdrawals can only be made to a payment method registered in your own name. Requests to withdraw to another person's account will be declined.
5 Bonuses & Promotions
Beetlive regularly offers various bonuses and promotional deals. To qualify for these benefits, the following conditions must be met:
- Each bonus offer has its own wagering requirements and validity period, all of which are clearly stated on the offer's detail page.
- The same bonus cannot be claimed more than once.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering amount has been met.
- Attempting to withdraw before meeting the bonus conditions will result in the bonus balance being forfeited.
- Beetlive reserves the right to modify or cancel any promotion at any time.
- Accounts found to be misusing bonuses or engaging in fraudulent activity will be closed.
Please note: The welcome bonus is only for first-time registered new members. Attempting to claim the bonus through multiple accounts will result in all accounts being closed.
6 Betting Rules
The following general rules always apply when betting on Beetlive:
- Once a bet is confirmed, it cannot be changed or cancelled.
- Bets placed before odds changes will be settled at the original odds.
- If a match or event is cancelled, the bet amount will be refunded.
- If incorrect odds are displayed due to a technical error, Beetlive reserves the right to void the affected bet.
- Beetlive is not liable for bets confirmed late in live betting due to internet connectivity issues.
- Coordinated betting from multiple accounts on the same event (arbitrage) is prohibited.
For casino games and bingo, each game has its own rules available on the game's details page. In case of conflict between general and game-specific rules, the game-specific rules take precedence.
7 Account Security
Securing your Beetlive account is your responsibility. Always follow these guidelines:
- Use a strong password — a combination of letters, numbers, and symbols.
- Change your password regularly and never share it with anyone.
- If you notice any suspicious login activity or unusual account behavior, contact support immediately.
- Avoid logging into your Beetlive account over public Wi-Fi.
- Beetlive never asks for your password by email or phone — any such request is a scam.
Caution: In case of account hacking or unauthorized access, Beetlive will investigate, but the member bears full responsibility for any losses caused by their own negligence.
8 Responsible Gaming
Beetlive believes gaming is entertainment — not a source of income. We encourage all members to enjoy gaming responsibly.
- You can set daily, weekly, or monthly betting limits for yourself — from account settings.
- A cooling-off option is available, allowing you to temporarily suspend your account for a set period if needed.
- For long-term self-exclusion, contact the support team — we'll help.
- Using parental control software is recommended to protect minors.
Gaming addiction is a serious issue. If you feel you or someone close to you is struggling, seek professional help without delay. Beetlive fully supports responsible gaming.
Please note: If you're in financial trouble or borrowing money to play, this is a warning sign. Keep your account closed and contact support.
9 Account Closure & Forfeiture
Beetlive may temporarily or permanently close an account for any of the following reasons:
- Registering with false or fraudulent information.
- Creating multiple accounts or bonus abuse.
- Money laundering or any other illegal financial activity.
- Using cheats or software to gain an unfair advantage in the betting system.
- Threats or abusive behavior toward other members or Beetlive staff.
- Creating an account despite being underage.
If fraud is proven, the full balance of the account in question will be forfeited and legal action may be taken if necessary.
10 Changes & Contact
Beetlive may change these terms and conditions at any time. Major changes will be communicated to members in advance. Minor updates may take effect without prior notice.
If you have any questions or confusion about these terms and conditions, please contact Beetlive's support team. We're always ready to help in Bengali.
Contact: For any issues, contact the support team via live chat or email. Our representatives are available 24 hours a day, 7 days a week.